Frequently Asked Questions
Find quick answers to the most common questions about Norkent.
The system generates a dynamic QR code that is always active and renews itself automatically at set intervals, regardless of the schedule. Each company sets the QR refresh time in the configuration. The employee scans it with their phone’s camera, accesses a web page, enters their employee number, and the system automatically records whether it’s a check-in or check-out based on the day’s history. It can also be recorded manually if necessary.
Just a device with a camera (such as a phone or tablet) and access to a web browser. No app installation is required.
If the phone breaks or there’s any issue scanning the QR, the employee can register directly from the same screen where the code is displayed, entering their employee number on the keypad that appears there. In addition, the manager can also record the check-in or check-out manually from the system panel. There’s always a solution.
It works with any device that has a camera and a browser. From phones to tablets or computers.
Yes, absolutely. The system is 100% web-based and responsive, so it works on computers, tablets, and phones without issue.
A wide variety. For example:
- Who is currently working (based on active records)
- Average attendance per employee
- Ranking of most punctual, most absences, or most hours worked
- Full check-in and check-out history
- Global and per-employee statistics
Up to 10 employees. If you need more, there are scalable plans depending on the size of your business.
Very secure. Each QR code is dynamic and unique, so it can’t be reused or shared. All information is transmitted with HTTPS encryption and stored encrypted on cloud servers with high security standards. Access to data is protected with authentication and role-based permissions, so only authorized staff can view it. In addition, every record is timestamped with date, time, and user, ensuring full traceability and auditing.
If the device generating the QR loses connection, it won’t be able to update. In that case, the check-in/out can be done manually from any other device with internet access. The system requires being online to function.
Not yet, but it’s on the roadmap. In the future it will connect with spreadsheets, accounting systems, and more.
Yes, the system is designed to be simple, straightforward, and user-friendly. Even people with no technical knowledge can use it easily.
Yes. You can contact support through a form on the main page (/contact) or from the system panel, where there’s a dedicated support section. Depending on your plan, you’ll have higher priority. You can choose to be contacted via email or WhatsApp.
Yes! You can try any plan for 14 days free. No commitment.
Yes. The subscription is completely flexible. You can cancel it at any time without extra charges or minimum contracts.
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